Open the conversation with the person concerned and open its user actions. Choose Report to explain a concern, or Block if you want to stop messages between the accounts.
Submit a useful report
Select the reason that best matches what happened, add a factual description and complete the confirmation requested by the form. Include relevant dates and reservation details without adding passwords or payment security codes. If the form says you cannot submit another report yet, avoid sending the same report repeatedly.
Blocking and bookings
Confirm the warning before blocking. Reporting and blocking are separate actions. Neither should be used as a substitute for cancelling or resolving an existing reservation. If a booking still needs attention, use Entries or contact support. Use the unblock action if you later want to remove your block.